What Information Do We Collect?
When you visit our website, you may provide us with personal information voluntarily, such as your email address, postal address, home or work telephone number, and other details. This information is collected for purposes such as correspondence, donation confirmation, donation acknowledgment, or StarVista updates.
Personal Information You Choose to Provide
We may request that you voluntarily supply us with personal information including your email address, postal address, home or work telephone number, and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protection for these electronic communications that we employ in the maintenance of information received by mail and telephone.
How Do We Use the Information You Provide to Us?
We use personal information to carry out program awareness activities, provide services, solicit support for our services, and provide community outreach to our customers and prospective customers. We may also use this information to notify you about important changes to our website, programmatic services, and StarVista events.
Website Use Information
Our site may utilize a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, pages viewed, time spent at our website, and the sites visited just before and after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
What Are Cookies?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for users to move from web page to web page and complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information Collected From Cookies?
We use website browser software tools such as cookies and web server logs to gather information about browsing activities in order to constantly improve our website and better serve our users. This information helps us continually improve our website to better meet the needs of our users and prospective users.
Cookies help us collect important business and technical statistics. This information lets us trace the paths users follow to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
Notice of New Services and Changes
We may use the information collected to notify you about important changes to our website, new services, and special offers. You can opt out of receiving these notifications by clicking on a response box when you receive such an offer or by sending us an email request to hello@star-vista.org.
How Do We Secure Information Transmissions?
When you send confidential personal information to us on our website, secure server software encrypts it before it is sent to us. The information is scrambled en route and decoded once it reaches our website.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as social security, credit card, or account numbers through unsecured email.
How Do We Protect Your Information?
We are committed to protecting user information through encryption/security software, periodic reviews of operations and business practices, and limiting employee access to confidential information.
Information Security — We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices — Periodically, our operations and business practices are reviewed for compliance with organizational policies and procedures governing the security, confidentiality, and quality of our information.
Employee Access, Training and Expectations — Our organizational values, ethical standards, policies, and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information and limit the use and disclosure of such information to authorized persons, processes, and transactions.
How Do We Secure Information Transmissions?
We employ encryption/security software to safeguard the confidentiality of personal information collected from unauthorized access or disclosure and accidental loss, alteration, or destruction.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form on our website.
Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales, website traffic patterns, and related website information to affiliates or reputable third parties. However, personally identifying data, including phone numbers collected for SMS messaging purposes, will not be shared with third parties.
Sample SMS Message for Opt-In Consent:
“Thank you for your interest in StarVista! Reply YES to receive SMS updates about our latest services and promotions. Msg & data rates may apply. Reply STOP to opt-out.”
Sample SMS Message for Opt-Out Instructions:
“You are subscribed to updates from StarVista. To opt out, reply STOP. For assistance, contact our support at hello@star-vista.org.”
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so—in other words when we believe in good faith that the law requires it or for the protection of our legal rights.
Permission to Use Materials
The right to download and store or output the materials in our website is granted for the user’s personal use only and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display, or editing of these materials by any mechanical or electronic means without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.
**Personal Information You Choose to Provide, Including SMS Messaging:**
We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number, and other personal details for various purposes, such as correspondence, charitable donations, event registration, participating in online surveys, or opting in for SMS messaging.
Suppose you choose to correspond with us through email or opt-in for SMS messaging.
In that case, we may retain the content of your email messages or SMS interactions, along with your email address, telephone number, and our responses.
We ensure the same level of protection for these electronic communications as we employ in maintaining information received by mail and telephone.
For assistance, contact our team at hello@star-vista.org.