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CRISIS INTERVENTION AND SUICIDE PREVENTION CENTER

24/7 Crisis Hotline 650-579-0350

Llame a Lifeline 24/7: 9-8-8

The Crisis Center provides crisis intervention and suicide prevention services for San Mateo County residents, including a 24-hour crisis hotline, mobile crisis response dispatch, and educational presentations to the community and schools.

Our professional staff provide lifechanging support and services with passion, dedication, and a deep sense of caring and concern for the welfare of every person we serve.

Who could call the crisis line?
• Anyone who feels sad, hopeless, or suicidal.
• Family and friends who are concerned about a loved one.
• Anyone interested in mental health treatment and service referrals.
• Or anyone who just needs some support through a personal crisis.

Our Suicide Hotline is available 24-hours a day, seven days a week for crisis intervention.

Trained crisis workers treat callers with empathy and compassion and provide referrals for community resources and services.

OUR SERVICES 

24 Hour Crisis Hotline

For people who are feeling depressed, suicidal – or who just want to talk to someone about problems they’re facing – StarVista’s 24/7 Crisis Hotline 650-579-0350 offers a safe and confidential place for people to explore feelings, concerns, vent frustrations, clarify problems, and get referrals. Our crisis hotline is available 24 hours a day, seven days a week for crisis intervention. Trained crisis workers treat callers with empathy and compassion, and provide referrals for community resources and services.

Crisis Center holds multiple training sessions a year for those interested in volunteering with the crisis hotline. Once interviewed and selected, crisis hotline workers receive an in-depth 5-week internal training and hands-on practice before taking shifts on the line.

Educational Presentations

Crisis Center staff perform mental health presentations at schools and in the community throughout San Mateo County each year to both students and adults. These interactive workshops cover topics including mental health, suicide myths and facts, risk factors, warning signs, and how to talk to someone who is suicidal. To schedule a presentation, visit www.sanmateocrisis.org/community-education.

CDSS CAL FURS English Flyer

CDSS CAL FURS Spanish Flyer

CDSS CAL FURS Tagalog Flyer

Website

StarVista’s Crisis Center’s website www.sanmateocrisis.org provides a dedicated space to share program services, updates, resources, and more. The website provides information on mental health and local community resources 24 hours a day.

What is a mental health crisis?

It is when someone is going through a tough time and struggling to cope with their emotions and thoughts. They may have mixed feelings, such as sadness, anxious, or overwhelmed. What may have helped them cope in the past, no longer works and are unable handle it on their own. It’s important to get help from a trusted adult or mental health professional if you or someone you know is experiencing a mental health crisis.

What is suicidal ideation?

It is when someone thinks about harming themselves or are considering killing themselves.

If you or someone you care about is making threats to harm or kill themselves, call 988 or StarVista 24/7 Hotline at (650) 579 – 0350.

What should I do during a crisis?

If you are feeling like hurting yourself or ending your life, it is very important to tell someone you trust how you are feeling or call the StarVista 24/7 Hotline (650) 579 – 0350. You can also find someone in your support network. This could be family, friend, co-worker, even a neighbor. They may be able to help you locate services.

In an emergency requiring an immediate response, please call 911.

CALL TODAY!

24/7 CRISIS HOTLINE:
(650) 579-0350
or dial 988

Online Support:
www.sanmateocrisis.org

Contact:

Martha Cervantes, LMFT
Director of Crisis Services
[email protected]


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818 Mahler Road, Burlingame CA 94010 - Main Office: 650.591.9623 - [email protected]

StarVista is a 501(c)(3) nonprofit organization. EIN: 94-3094966.

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  • $50 can buy art therapy supplies to help children overcome trauma.
  • $100 can buy reading and educational play materials to help low income families prepare their children for kindergarten.
  • $500 helps buy linens, cooking utensils, or text books and other necessities for a former foster youth moving into a shared apartment.
  • $1,000 helps us with the cost of providing a safe home, food, and counseling for a homeless youth